Frequently Asked Questions
Everything you need to know about our commitment to ethical fashion and quality service.
What makes your garments 'Sustainable'?
Our clothing is crafted using 100% organic, biodegradable fibers and non-toxic dyes. We prioritize low-impact manufacturing processes that reduce water waste and eliminate harmful carbon emissions.
How do you ensure the 'Purity' of your materials?
We maintain a transparent supply chain, sourcing only GOTS-certified fabrics. This ensures that every thread is free from synthetic pesticides, heavy metals, and harsh chemical finishes.
What does 'Potency' mean in the context of fashion?
Potency refers to the durability and longevity of our designs. We use high-density weaves and reinforced stitching so that your pieces maintain their shape and integrity through years of wear.
What is your shipping and delivery policy?
We offer carbon-neutral shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 days depending on the destination.
Do you accept returns or exchanges?
Yes, we offer a 30-day return window for all unworn items in their original packaging. We provide a pre-paid compostable mailer for all domestic returns to ensure a seamless experience.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and eco-conscious payment platforms like Shop Pay, which offsets the carbon footprint of every delivery.